Medical Receptionist

Medical Receptionist for immediate start!

Perks include working in a new office remodeled in 2020. Brand new PC. Delicious catered lunch on an almost daily basis.

Haverhill Family Office is a well-respected primary care medical practice looking for an enthusiastic team player to join us as a medical receptionist.

You will learn all aspects of working in a primary care medical office, including developing expertise in eClinicalworks EMR. You will work as a team within a family practice to serve the greater Haverhill area.

Primary Responsibilities and Essential Functions:

• Professionalism on the phone

• Manage incoming and outgoing faxes including prescriptions, referrals and medical records.

• Improve the efficiency of patient care by assisting the physician with routine matters.

• Serve as an ambassador/liaison between the physician and patients.

• Assist with front office duties as needed including answering phone calls and check-in check-out.

• Keeps patients informed of wait times and manages visit expectations.

• Communicates patient concerns and needs to the healthcare provider.

• Abides by all applicable policy and procedures including, but not limited to, safety matters, HIPAA-compliance and patient/computer confidentiality.

• Performs other duties as determined by the Practice Manager.

Minimum Qualifications and Experience:

• High school diploma or equivalent.

• Familiarity with eClinicalworks strongly preferred.

• Basic computer knowledge including how to organize folders in Windows 10.

• Knowledge about ICD10 and CPT codes.

• Ability to maintain strict confidentiality/HIPPA confidentiality required.

• Extremely detailed oriented with strong work ethic and communication skills.

• Must be coachable and a fast learner.

• Spanish speaking preferred.

Job Category: Medical Receptionist
Job Type: Full Time
Job Location: Haverhill

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